Last Updated: 24th May 2024

Welcome to Elegent Furniture Sales. By accessing our website at luxeinteriorsale.com and making a purchase, you agree to the following terms and conditions. Please read them carefully.

1. Introduction

Elegent Furniture Sales (“we,” “us,” or “our”) operates the website luxeinteriorsale.com, specializing in high-quality dining and home furnishings, including kitchen utensils, barware, dining sets, and more. Our target audience is discerning homeowners and interior enthusiasts who value elegance, functionality, and global accessibility. These terms govern your use of our website and purchases.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and current information during account registration and checkout.
  • Use the website only for lawful purposes and not engage in fraudulent activities.
  • Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
  • Comply with all applicable laws and regulations in your jurisdiction regarding online purchases.

Failure to adhere to these obligations may result in termination of your access or orders.

3. Product and Service Description

We offer a curated selection of products, including:

  • Dining and tableware (e.g., cutlery, bowls, charger plates).
  • Furniture (e.g., dining tables, chairs, coffee tables, bathroom furniture).
  • Home accessories (e.g., aprons, barware, cake stands).

Products are described in detail on their respective pages, including materials, dimensions, and care instructions. We strive for accuracy, but minor variations may occur due to manufacturing processes. Images are for illustrative purposes only.

4. Order and Payment Terms

Order Process: Orders are confirmed via email upon payment processing. We reserve the right to cancel any order due to stock unavailability or pricing errors.

Payment Methods: We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely through encrypted channels. You agree to provide valid payment details and authorize us to charge the total amount at the time of order.

Pricing: Prices are listed in British Pounds (£) and include VAT where applicable. Shipping costs (e.g., £12.95 for standard shipping or free for orders over £50) are added at checkout. We are not responsible for customs duties or taxes in your country.

5. Shipping and Delivery

We ship globally, excluding Asia and remote regions. Delivery timelines are estimates:

  • Standard Shipping (DHL/FedEx): 10-15 business days after dispatch.
  • Free Shipping (EMS): 15-25 business days after dispatch.

Orders are processed within 1-2 business days. You will receive tracking information via email. Delays due to customs, holidays, or unforeseen circumstances are not our responsibility, but we will assist where possible.

6. Returns and Refunds

We accept returns and exchanges within 15 days of receipt for most items, except hygiene-sensitive products (barware, cutlery, bowls for food use, chopping boards, aprons), which are non-returnable for health reasons.

Return Process: Contact us at [email protected] within the 15-day window with your order number. Items must be unused, unassembled, and in original packaging. Return shipping costs are your responsibility unless the error is ours (e.g., wrong item sent). Refunds are processed within 10 business days to the original payment method; shipping fees are non-refundable for change of mind returns.

7. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Elegent Furniture Sales or our licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission.

8. Liability Limitation

To the fullest extent permitted by law, Elegent Furniture Sales shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products, including but not limited to loss of profits, data, or business opportunities. Our total liability for any claim related to your order shall not exceed the purchase price of the product in question.

We are not responsible for delays or failures due to events beyond our control, such as natural disasters, strikes, or supply chain disruptions.

9. Privacy and Data Protection

We handle your personal data in accordance with our Privacy Policy, which complies with GDPR and other applicable laws. By using our site, you consent to the collection and use of your information as described therein.

10. Governing Law and Dispute Resolution

These terms are governed by the laws of England and Wales. Any disputes shall be resolved through friendly negotiation or, if necessary, in the courts of Lichfield, United Kingdom. Our address for legal notices is: 22 Ryknild St, Lichfield, GB CH4T 6BU.

11. Changes to Terms

We may update these terms periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes constitutes acceptance.

12. Contact Us

For questions about these terms, shipping, returns, or products, contact our customer service team at [email protected]. We value your trust and are committed to providing a seamless experience.